Of course we treat all your data confidentially. In order to better inform you about this, we have drawn up this privacy statement. If you have any questions about the processing of your personal data, please contact us.
1. About us
How nice that you visit our website! If you have any questions about this privacy statement or if you want to submit a request regarding your rights, you can contact us via the details below.
Chamber of Commerce number 67326927
E-mail address email@example.com
2. Personal DataWe process this personal data:
- First and last name
- E-mail address
- Telephone and fax number
- Address, City, Postal Code and Country
- Order number
- PayPal account
- Company name (sole proprietorships and Vof)
- Information about your peripherals (device)
How do we get your personal data?
We have obtained the above personal data from you or from public registers, such as the trade register of the Chamber of Commerce or other open sources.
For these reasons, we process the personal data
We only process your personal data when we are allowed to do so by law and for the purposes we have described below.
Purchase in store
If you buy a product in our webshop, we store your data to enable payment and possibly to send the products to you. Due to our obligation to keep records, we keep this data for 8 years. In addition, we also store the details of the order in order to answer questions about the order or the conformity of products and to check whether you have been the purchasing party.
When paying, we will also see which account this comes from and who the account holder is. We store invoices and payment details for 8 years to comply with our statutory retention obligation.
When you create an account, we process your data to create the account and to give you access to the benefits of having an account. For example, you can checkout faster, save multiple delivery addresses, track orders and save as a premium customer. We store this information for you until you cancel your account.
Once a year we check which accounts are still active on our platform. Inactive accounts will receive a reminder from us. If there is no response, we will delete the data that we no longer have to keep due to a legal obligation within 1 year.
When you are satisfied with us, we are happy to tell everyone. With your permission, we will publish your review, with your name/company name, e-mail address, age and gender, on our website and on our review site.
If we work with you or the company you work for as affiliate partners, we will process the personal data you provide to us in order to bring the cooperation to a successful conclusion and to properly execute the agreement. We also process the data for invoicing purposes and store this data for up to 8 years after the invoice date for the benefit of our legal administration obligation.
Apart from this obligation, the personal data will be stored for up to 5 years after the collaboration, so that we may be able to contact you again for new collaborations.
Contact form or email
You can contact us via our contact form or by sending an e-mail. We then have a legitimate interest in processing the data that we have obtained from you in this way. We process the content of the e-mail or the message via the contact form, your name and e-mail address with the aim of responding to your message. We keep this communication for a maximum of two months.
We are happy to send you a newsletter because you are a customer with us or because you have registered for it. We therefore process your e-mail address in order to send you information and news. We offer the option to unsubscribe under every newsletter. We keep your data for this purpose until you have unsubscribed.
We have a legitimate interest in processing your personal data for some of the above purposes. We have weighed up your privacy interests against our interests. We process your e-mail address to send you service e-mails about the product you have purchased. In addition, we ask you to fill in a review after ordering, in order to know more about our customers and what makes them happy, so that we can better tailor the website and our products to it.
4. TransferRecipients of Personal Data
We share your data with the following parties, including our processors:
- Hosting of our shop system
- payment services;
- delivery services;
- newsletter service;
- affiliate marketing networks;
- Cloud storage and other services from Office 365;
- review software;
- Accounting and administration software.
We have concluded a processing agreement with our processors. We have obliged the processors engaged by us to respect the confidentiality of your data.
Transfer to third countries
We try to process personal data within the EEA as much as possible, but sometimes we cannot avoid using services from outside the EEA. These companies are located in an appropriate country designated by the European Commission.
If they are not located in an adequate country, appropriate safeguards have been put in place or binding corporate rules have been established. Usually we used the EU model clauses . You can request a copy of this by sending us an e-mail.
5. Your rights
We would like to inform you about the rights you have and the influence you can exert on the processing of your personal data. If you want to exercise one of these rights, please contact us by e-mail at firstname.lastname@example.org.
Inspection, rectification and erasure
You have the right to know what personal data we process about you and you may subsequently request that it be rectified or erased.
Restriction of processing
You have the right to request us to limit the processing of your personal data, for example, when the data is no longer correct, the processing is unlawful, we no longer need your personal data or pending a decision on the objection you have made against processing.
Right to object
You have the right to object to the processing of your personal data. If you object to the use of personal data for direct marketing purposes, we will no longer use your personal data for this purpose.
You have the right to receive your personal data from us in a structured, commonly used and machine-readable form, so that you can transfer it to another party, if you have given us permission to process your data and if the processing is done automatically.
If we have obtained your data for a specific purpose on the basis of your consent, you may withdraw this consent at any time. The withdrawal of consent does not affect the lawfulness of the processing prior to its withdrawal.
Do you have complaints about how we handle your personal data? You have the right to submit your complaints to the Dutch Data Protection Authority.
6. Security of personal data
We have taken appropriate organizational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a level of security that fits the data we process.
Cookies are used for the best possible functioning of this website and to tailor the content of advertisements to your preferences.
A cookie is a small file that is sent by our website and placed on peripheral equipment by your browser. The information stored in the cookie can be sent back to our website when you visit the website again. You can find more information about cookies on the ConsuWijzer website: https://www.consuwijzer.nl/telecom-post/internet/privacy/cookies .
Because we would like to know how our visitors use the website, so that we can optimize the use of the website, we use analytical cookies from Google Analytics. Analytical cookies from Google are therefore placed via this website. These cookies are stored for a maximum of 2 years.
Cookies are placed via this website by Google DoubleClick, Facebook, Feedback Company and Awin (Digital Window). These cookies are used to collect information for advertising purposes in order to make more relevant, personalized advertisements available to you. This information is also used to analyze how websites and services can be improved. These cookies are stored for a maximum of 26 months.
You can read more about how these parties guarantee your privacy here:
- google double click: https://policies.google.com/technologies/types
- Facebook: https://www.facebook.com/policies/cookies
- Awin: https://www.awin.com/us/legal/privacy-policy
- Trusted Shops: http://www.trustedshops.nl/legal-knowledge.html
We would like to make it as easy as possible for you to share the content of our website via social media. This can be done through a number of social media buttons. Read the privacy statements of the respective social media channels to find out how they handle privacy.
- Facebook: https://www.facebook.com/privacy/explanation .
- Instagram: https://help.instagram.com/519522125107875
- Twitter: https://twitter.com/privacy
- YouTube: https://policies.google.com/privacy
- pinterest: https://policy.pinterest.com/en/privacy-policy
Disable and delete
Do you want to disable or delete the cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how you can do this.
We may have to change our privacy statement, for example because we have changed our working method. We will always publish the new privacy statement on our website. If the changes apply directly to you, we will also communicate the changes directly to you.